Privacy Policy

Last updated: November 2026

1. Who we are

This website is operated by PT Alfa Siber Teknologi ("Alfa Siber", "we", "us"), a cybersecurity distribution company located at SOHO Building, MT Haryono St, West Tebet, Pancoran, South Jakarta, Jakarta 12810, Indonesia. We process personal data in line with Law of the Republic of Indonesia No. 27 of 2022 on Personal Data Protection (UU PDP).

2. Data we collect

When you submit the contact form, we collect the details you provide:

• Full name, company, work email, and phone number
• The topic you choose and the product you are interested in
• The message you write to us

When you browse the website, we may also collect technical data such as your IP address, browser type, pages visited, and time of visit, through cookies and analytics tools.

3. How we use your data

• To respond to your inquiry, schedule a walkthrough, or arrange a Proof of Concept
• To discuss partnership opportunities you ask about
• To send event invitations, if you request them
• To understand how the website is used and improve it

We process this data based on your consent, which you give by ticking the consent box on our form, and to take steps you request before entering into an agreement with us.

4. Sharing your data

We do not sell your personal data. We may share it with the technology vendor of the product you ask about, only when needed to answer your request (for example, to arrange a Proof of Concept), and with service providers that host and operate this website. We disclose data to authorities only when required by law.

5. How long we keep it

We keep inquiry data for as long as needed to handle your request and any business relationship that follows, and then delete or anonymize it unless the law requires us to keep it longer.

6. How we protect it

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

7. Your rights

Under UU PDP, you may ask to access, correct, or delete your personal data, withdraw your consent, or object to its processing. To make a request, contact us using the details below.

8. Cookies

Cookies help the website work and show us how visitors use it. You can block or delete cookies in your browser settings; some parts of the website may then not work as intended.

9. Changes to this policy

We may update this policy from time to time. The latest version is always available on this page, with the date it was last updated.

10. Contact us

Questions about this policy or your personal data: email [email protected] or call (021) 5010 1418, Monday–Friday, 09:00–17:00 WIB.